what is a junior ticket ticketek

The Ticketmaster accessible bookings team is available 9:00 AM 5:00 PM AEST 7 days a week and forms should be completed as early as possible and at least 24 hours prior to the event. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. How does Ticketek remember my preferences when I return? We sell tickets on a "next best available" seating system. On arrival, simply present your mobile ticket for scanning to gain entry as usual. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. stream 3- 12 - Junior Ticket. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. This is just another way of conveniently storing and viewing your mobile tickets. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. Invitee B purchases the two seats they were assigned at step (b). The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. Emily O'Sullivan, CPA - Audit Senior Assistant - Deloitte | LinkedIn If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? You will get an error message if you enter the Voucher ID incorrectly. What are the different types of Ticketek Gift Vouchers? Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. This is so we can show you upcoming events in your vicinity. Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). 2022 AFL Ticketing Information | Adelaide Football Club The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne! Can I change to Refundable tickets after I've bought my tickets? Members who have not yet renewed their memberships will receive their AFL memberships card approximately 3-5 weeks after renewal, but don't worry! General Admission seating is subject to availability, and information for each game will be released the week off on our website here. chevron_left. Ticketek Online Terms of Use and Privacy Policy. There was a spelling mistake in the email address entered. Yes, it will. Can I purchase tickets through the mobile site? Email us now at [email protected], To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. There was a problem with the email server that the message was sent to. Tickets will be available to purchase, once onsale, through Ticketek. Full Ticketek Refundable terms and conditions of sale can be viewed here. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? Check your billing and account details. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. Your ultimate 2023 access | AFL Membership AFL Memberships for the 2023 Toyota AFL Premiership Season are on-sale now. When can I request a refund if I have purchased Refundable tickets? You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. Invitee A changes their mind and does not proceed with their purchase. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. There are many ways you can redeem your Ticketek Gift Voucher. Ticketek: A global leader in ticketing and technology. CONCESSION & JUNIOR POLICIES Concession Policy A person must have the appropriate form of concession to purchase a concession ticket. All venues have seating options available for patrons in wheelchairs or who require assistance. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. AFL Members with accessible bookings requirements and additional service assistance requirements (for example you do not own a mobile phone) can contact the relevant ticket agent as outlined below; MCG - Ticketeks accessible seating hotline on 1300 665 915 or complete the form on Ticketeks website. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Your barcode number can also be found via your online account here. endobj You are responsible for knowing the contact details of all attendees in your group. www.accc.gov.au. Once you have selected your ticket(s), there is a time limit of. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. When will I receive my club of support merchandise pack? Please comply with any stated ticket limit for this event. What are the terms of General Admission (GA)? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Will the event be reserved seating or general admission. <> If I received an invite, does Ticketek store my contact details? How do I find out the expiry date of my Ticketek Gift Voucher? How do I purchase a Ticketek Gift Voucher? You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. How do I subscribe to receive My Ticketek emails and/or SMS? Their barcode will then be on their homepage. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. The MCG does apply an additional transaction fee. Tap the trash can at the top right of the event pass to shred the event pass. We'll now show you the tickets which have been allocated to you based on your selections. Can I delete the details of my saved credit or debit card? How can I receive my Ticketek Gift Voucher? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. How do I unsubscribe from My Ticketek emails? Ticketek may not replace tickets where seating is unallocated (general admission tickets). What if a show is cancelled or postponed? You are required to present your credit/debit card and photo I.D. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. How many tickets can be delivered by Mobile Ticket delivery? https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. Your confirmation email will include all of your delivery details, plus your customer information. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Ed Sheeran MCG show: Fans angry at ticket 'fail' | The Cairns Post When purchasing tickets for a particular event you may be limited to a specified number of tickets. We also regularly monitor our ticketing system for suspicious transactions. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. Ticketek will use reasonable efforts to notify you of such action. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. <> Accept the Ts&Cs and "Submit" 9. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. What will happen if the barcode is sent to a non-smartphone? You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Invitee A starts purchasing two seats from hold. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. Note that Mobile Ticket delivery may not be available for every event. Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). When you book online you cannot choose the location of your seat. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Ticketek will only mail tickets to the residential address of the credit/debit card holder. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. Please wait a few seconds for it to load. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Will I be notified of event / gate changes? Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. Don't worry though, until you finalise your purchase the value will remain on your voucher. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. My address has changed. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. Ticketek Australia The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html Yes, all events that Ticketek ticket for can be found on the mobile site. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Your barcode to access tickets is generated upon your renewal. You might find the following websites helpful if you want more information about ticket scalping: Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. Juniors aged 7-14 years are entitled to purchase a junior ticket. Will I see personalised content on the mobile site? https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Freestyle Kings tickets | Tours and Events | Ticketek Australia No. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Upgrading Member Access via Ticketek (AFL) - Collingwood FC There are so many people queued up outside the MCG, waiting to get in. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Who is entitled to a concession or child ticket? How do I arrange for a new membership card to be sent out? How long are Ticketek Gift Vouchers valid for? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Can I still access the full site on my phone if I need to? f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal Set up your My Ticketek account, or check the details in your existing account. Alternatively, contact us for help via 1300 722 515 or [email protected] and they will be able to provide it to you. What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? How do I access Accessible seating tickets? Some events may have a Family ticket which includes 1 Adult and 1 Junior. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? Choose the best delivery option that suits you. The email account that the message has been sent to is full. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. What does Ticketek do to prevent scalping? Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. Group Bookings are available for selected events and are subject to availability. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Ticketek Australia | Official Tickets for Sport, Concerts, Theatre For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Make sure the backlight on your phone is set nice and bright. What can I do to increase my chances of getting tickets to a popular FAQs | NZC The transaction limit is 10 at both Marvel Stadium and the MCG. You will need to provide some form of ID so that the staff can access your Ticketek account details. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Who is entitled to a concession or child ticket? For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Ticketek Terms and Conditions of Sale. How do I save my credit or debit card details? https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf If you do not receive your club of support pack please contact the club directly. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. The obstruction varies in different venues. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers.

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